Terms of Service

These Terms of Service ("Terms") are an agreement between YourSites, LLC, an Arizona limited liability company ("YourSites," "we," "us"), and the business subscribing to our services ("you"). You accept these Terms by checking the acceptance box at checkout, by subscribing, or by using the services. If you are accepting for a company, you represent that you have authority to bind it.

Last updated: October 9, 2026

Business Use Only

Our services are for businesses. You represent that you are subscribing for business purposes and not for personal, family, or household purposes.

Services and Plans

Standard plan: professional website design, hosting, and ongoing management for $399 per month, or the fee stated at your checkout. Growth plan: everything in the Standard plan, plus advertising campaign management, for $999, $1,500 or $2,000 per month based on your monthly ad spend, or the fee stated at your checkout. Advertising budgets are paid by you directly to the advertising platforms through your own ad account; ad spend is separate from our fees and is never included in them unless we agree otherwise in writing. Each additional website is a separate subscription at the fee stated at checkout. Google Business Profile setup (optional): a one-time fee of $500, or the fee stated at your checkout, to set up your Google Business Profile. You must complete Google's verification of the profile yourself; we send written instructions. This fee is non-refundable. Ongoing management includes unlimited content updates to your website; larger changes, new pages beyond the plan, and custom features are quoted separately. If we agree to different or additional terms with you in writing, that writing controls over anything inconsistent here. We choose the tools, technology, and implementation, and we may update or improve how the service is delivered at any time.

Build and Launch

We typically design and launch your website within days of signup. We will make reasonable revisions you request as part of ongoing management.

10-Day Satisfaction Guarantee

If you are not completely satisfied, you may cancel within 10 days of the day we deliver your website and receive a full refund of your website fees. We deliver your website when we send you your finished site to review. The 10 days run from that day, whether or not your domain has been connected yet. No questions asked. The guarantee covers the website plan only; Google Ads management fees and the one-time Google Business Profile setup fee are not refundable. To use the guarantee, email sales@yoursites.co within the 10-day window. The guarantee applies once per customer, to your first website. After the refund, we take the website down and these Terms end.

Term and Renewal

Your subscription has an initial term stated at your checkout, counted from signup: 6 months for website plans started on or after October 8, 2026, unless your checkout states a 12-month term, and 12 months for plans started before that date. After the initial term it continues month to month. After the initial term you may cancel at any time, effective at the end of your current billing period, by emailing sales@yoursites.co. After the 10-day guarantee period, there are no refunds or credits for partial months or unused service.

Google Ads management has its own initial term of 3 months, counted from the day ads management starts, and then continues month to month. This applies to ads management started on or after October 10, 2026.

Early Cancellation During the Initial Term

Your monthly fee is a payment schedule for work we deliver up front. We design, build, and launch your complete website at our own cost within days of signup, and the initial term is how that work is paid for. If you cancel after the 10-day guarantee window and before the end of the initial term, the remaining monthly fees for the initial term become immediately due. The same applies to Google Ads management started on or after October 10, 2026: if you cancel it before the end of its 3-month initial term, the remaining monthly ads management fees for that term become immediately due. The parties agree this amount is reasonable compensation for work already performed and value already delivered, and not a penalty. We may, at our sole discretion, accept a reduced settlement in writing; doing so in one case does not waive our right to full payment in any other case.

Billing, Late Payment, and Suspension

Fees are billed monthly in advance to your payment method on file through our payment processor, Stripe. If a charge fails, we will retry it and notify you. For subscriptions started on or after September 2, 2026, any invoice that remains unpaid more than 7 days after its due date incurs a flat $50 late payment administrative fee, added to the outstanding balance; we will always send payment failure notices and reminders before any late fee applies, and subscriptions started before September 2, 2026 are not subject to this fee. If your account remains past due for 14 days, we may suspend service, including taking your website offline, until your account is current. Continued nonpayment is a material breach, and we may terminate your subscription with the remaining initial-term balance due. You are responsible for our reasonable costs of collecting amounts you owe, including reasonable attorneys' fees. Your monthly fee will not increase during your initial term; after the initial term, we may change pricing with at least 30 days notice.

Ownership

We own the website and everything we create for it: the code, design, layouts, and content we produce, including content produced with the assistance of AI tools. While your subscription is active, you have a nonexclusive license to use the website for your business. When your subscription ends for any reason, that license ends, we may take the website offline, and we retain the website, its code, and its data. We do not transfer the source code or provide a self-hosted copy. You own your domain name at all times, your trademarks and logos, and the materials you supply to us. We will cooperate promptly to release or transfer your domain name to you or your registrar of choice. You should back up the materials you supplied to us before cancelling.

Your Content and Your Responsibilities

You promise that you have the rights to everything you provide to us, including photos, logos, text, and reviews, and that statements about your business are accurate, including licensing, insurance, certifications, and guarantees. You are responsible for your business's compliance with the laws and regulations that apply to it, including advertising rules for your industry.

Leads and Inquiries

Forms and phone numbers on your website deliver customer inquiries to you. How you contact those people is your responsibility. You agree to comply with applicable law when you do, including telephone and text messaging laws such as the Telephone Consumer Protection Act. We retain copies of inquiries as part of operating the service.

Acceptable Use

The services may be used for lawful business purposes only. You may not use your website or our services for illegal or infringing content, adult content, malware or any harmful code, content that is obscene, threatening, harassing, or that encourages violence, or for sending unsolicited bulk email or similar mass communication. We may decline to publish content that is illegal, infringing, or deceptive. If your site violates these rules or any law, we may suspend or terminate service immediately.

Third-Party Services

The services depend on third parties we do not control, including hosting providers (such as Vercel), payment processors, email delivery providers, domain registrars, search engines, and advertising platforms. We are not responsible for their outages, errors, policy changes, algorithm changes, or account decisions.

No Guarantee of Results, and Disclaimer of Warranties

WE DO NOT PROMISE ANY PARTICULAR BUSINESS RESULT, INCLUDING SEARCH RANKINGS, TRAFFIC, LEADS, CALLS, OR REVENUE. EXAMPLES OF PAST RESULTS ARE ILLUSTRATIVE ONLY. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits do not apply to your payment obligations, to your indemnification obligations, or to a party's gross negligence, willful misconduct, or fraud.

Indemnification

You will defend, indemnify, and hold harmless YourSites and its members, managers, and employees from and against third-party claims, and the resulting damages, costs, and expenses, including reasonable attorneys' fees, arising from: (a) materials you supply to us; (b) your products, services, and business operations; (c) claims and statements about your business; (d) your contact with leads or customers, including under telephone and text messaging laws; or (e) your violation of law or of these Terms. We will give you prompt written notice of any such claim. We may participate in the defense with counsel of our choice. You may not settle any claim in a way that imposes obligations on us without our prior written consent, and you will cooperate with us in the defense. Your indemnification obligations are not limited by the Limitation of Liability section.

Showcase

We may identify you as a client and display your website and results in our marketing, including on our website. If you prefer that we not, tell us in writing and we will stop.

Privacy and Data

Our privacy policy, linked in the footer, explains what we collect and how we use it. We retain website and account data during your subscription and afterward, as described in the Ownership section. You may request deletion of your personal information by emailing sales@yoursites.co. We honor deletion requests except where we need records for legal, tax, security, or dispute purposes, and residual copies may persist in routine backups until those backups cycle out.

SMS / Text Messaging Terms

YourSites, LLC sends text messages including appointment reminders, service updates, and occasional offers to customers who opt in.

You can cancel the SMS service at any time by replying "STOP" to any message from us. After you reply "STOP", we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at sales@yoursites.co.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy, linked in the footer.

Governing Law, Venue, Jury Waiver, and Time to Bring Claims

These Terms are governed by Arizona law, without regard to its conflict of laws rules. Any dispute must be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and both parties consent to personal jurisdiction and venue there. EACH PARTY WAIVES ITS RIGHT TO A TRIAL BY JURY. ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS MUST BE FILED WITHIN ONE YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED.

Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on this page and email notice to the address on your account. Changes take effect for you on your next billing date after notice, except changes required by law, which take effect as the law requires. Continued use of the services after that date is acceptance of the updated Terms.

General

These Terms, your checkout, and any written agreement signed by both parties are the entire agreement and replace prior discussions. If a court finds any part unenforceable, that part is enforced to the maximum extent allowed and the rest stands. If we do not enforce a right, we have not waived it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of the business. Neither party is liable for delay or failure caused by events beyond its reasonable control. The parties are independent contractors. Notices to us go to sales@yoursites.co; notices to you go to the email address on your account. Sections that by their nature should survive, including early cancellation, amounts owed, ownership, disclaimers, limitation of liability, indemnification, privacy, and governing law, survive the end of the subscription.

Questions about these Terms: sales@yoursites.co or (480) 526-4459.